{"id":5685,"date":"2015-12-18T12:51:04","date_gmt":"2015-12-18T12:51:04","guid":{"rendered":"http:\/\/www.branches.co.uk\/moleroda\/?page_id=5685"},"modified":"2018-10-11T12:34:51","modified_gmt":"2018-10-11T11:34:51","slug":"terms","status":"publish","type":"page","link":"https:\/\/www.polishingjewellery.co.uk\/terms\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\t<section class=\"section\" id=\"section_1339310311\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-937695200\">\n\n\t<div id=\"col-2018882659\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h1 class=\"entry-title\">Terms &amp; Conditions<\/h1>\n<h3>Moleroda Terms &amp; Conditions<\/h3>\n<p><strong>About Us<br \/><\/strong>Polishing Jewellery (Moleroda Finishing Systems Ltd) are dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.<\/p>\n<p><strong>Making A Purchase<br \/><\/strong>Making a purchase could not be simpler. All you need to do is browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your browsing, click on \u2018Checkout\u2019 and you will be asked for a few details that we need to be able to complete the order.<\/p>\n<p><strong>Payment Options \u2013 see our\u00a0<a href=\"http:\/\/moleroda.com\/new\/payment\/\">Payments page<\/a>\u00a0for more info.<\/strong><br \/>On the website we offer\u00a0<strong>PayPal<\/strong>\u00a0payment who accept\u00a0most major cards, you do not need to have a PayPal account to use this method.\u00a0We also offer\u00a0<strong>RBS World Pay<\/strong>\u00a0\u2013 this is a well trusted payment provider who offer safe transactions \u2013 Most major cards are accepted.<\/p>\n<p>If you would prefer please\u00a0<strong>call our office<\/strong>\u00a0or collect in person and\u00a0<strong>pay with our card machine<\/strong>. If you want to ring through an order we can take your card details over the phone and process an order then and there. (excluding American express cards).<\/p>\n<p>When confirmation of order is received, this is to indicate that we have received your order. It does however, not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.<\/p>\n<p><strong>Shipping And Handling \u2013\u00a0see our\u00a0<a href=\"http:\/\/moleroda.com\/new\/delivery\/\">Delivery page<\/a>\u00a0for more info.<\/strong><\/p>\n<ul>\n<li>We endeavor to dispatch the same day \u2013 we will contact you if the items are out of stock.<\/li>\n<li>All postage is calculated based on the weight of items.<\/li>\n<li>We use\u00a0Royal Mail or Interlink Express to dispatch items.<\/li>\n<li>We have 3 shipping bands : Shipping to the UK ,\u00a0EU shipping and\u00a0Worldwide shipping.<\/li>\n<\/ul>\n<p><iframe src=\"https:\/\/www.google.com\/maps\/embed\/v1\/place?key=AIzaSyD09zQ9PNDNNy9TadMuzRV_UsPUoWKntt8&#038;q=Moleroda+Finishing+Systems+Ltd\"><\/iframe><\/p>\n<p><strong>Contact details:<\/strong><br \/>Polishing Jewellery (Moleroda Finishing Systems Ltd)<br \/>Unit 5 Whaddon Business Park<br \/>Whaddon, Salisbury<br \/>Wiltshire SP5 3HF<br \/>United Kingdom<\/p>\n<p>Phone: +44 01722 711988<br \/>Fax: +44 01722 711820<br \/>Email: info [at] moleroda [dot] com<br \/>VAT Registration No. 323 4001 19<br \/>Company Reg No 1749485<\/p>\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_924311315\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"980\" height=\"292\" src=\"https:\/\/www.polishingjewellery.co.uk\/wp-content\/uploads\/sites\/2\/2015\/12\/banner2.jpg\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/www.polishingjewellery.co.uk\/wp-content\/uploads\/sites\/2\/2015\/12\/banner2.jpg 980w, https:\/\/www.polishingjewellery.co.uk\/wp-content\/uploads\/sites\/2\/2015\/12\/banner2-300x89.jpg 300w, https:\/\/www.polishingjewellery.co.uk\/wp-content\/uploads\/sites\/2\/2015\/12\/banner2-768x229.jpg 768w, https:\/\/www.polishingjewellery.co.uk\/wp-content\/uploads\/sites\/2\/2015\/12\/banner2-252x75.jpg 252w, https:\/\/www.polishingjewellery.co.uk\/wp-content\/uploads\/sites\/2\/2015\/12\/banner2-600x179.jpg 600w\" sizes=\"(max-width: 980px) 100vw, 980px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_924311315 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n<p><strong>Back Orders<br \/><\/strong>If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order should you rather not wait.<\/p>\n<p><strong>Tax Charges<br \/><\/strong>For orders made from the UK or the European Union, 20% VAT is applied. All other orders are VAT free. If you are from the EU and have a VAT number we will be able to deduct the VAT from your order.\u00a0<\/p>\n<p><strong>Credit Card Security<br \/><\/strong>When your order is placed on our website, credit card numbers are encrypted using 128 bit encryption. It is only decrypted after they reach our computer. They are not held in clear text on any web site. Both PayPal and RBS World Pay are secure well-known payment providers.\u00a0<\/p>\n<p><strong>Guarantee<br \/><\/strong>We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee if<strong>\u00a0returned to us unused<\/strong>. Postage will not be refunded.<\/p>\n<p><strong>Reaching Us<br \/><\/strong>If you need to reach us, please email us using the link on the\u00a0<a href=\"http:\/\/moleroda.com\/new\/contact-us\/\">contact us\u00a0page<\/a>, alternatively, you can call on +44 (0)1722 711988 (International +44 (0)1722 711988) or fax us on +44(0)1722 711820 or write to us at Unit 5 Whaddon Businness Park Whaddon, Salisbury Wiltshire SP5 3HF United Kingdom<\/p>\n<p><strong>Privacy Policy<br \/><\/strong>Polishing Jewellery (Moleroda Finishing Systems Ltd) does not disclose buyers\u2019 information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. \u00a0Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the \u2018Remember Me\u2019 Option. They are also used after you have logged on as part of that process. You can however turn off cookies within your browser by going to \u2018Tools | Internet Options | Privacy\u2019 and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:<br \/>a. Take and fulfill customer orders<br \/>b. Administer and enhance the site and service<br \/>c. Issue a unique identifier (e.g. customer login)<br \/>d. Monitor customer account status beyond that required for individual purchases<br \/>e. Only disclose information to third-parties for goods delivery purposes<\/p>\n<p><strong>Returns Policy<br \/><\/strong>Your right to return goods are protected under the EU Distance Selling Directive which can be found\u00a0<a href=\"http:\/\/www.hmso.gov.uk\/si\/si2000\/20002334.htm\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<ul type=\"disc\">\n<li>If (in the unlikely event) the item that arrives is not what you ordered or is damaged\/faulty, please contact us within 48hrs for a return or replacement.<\/li>\n<li>If the item does not meet your requirements such as it is the wrong grit, please contact us within 48hrs and we will exchange the item where another grit is available.<\/li>\n<li>If you change your mind for any reason, you can contact us to arrange a return within 14 days of it being dispatched to you. (Refund given for unused products only).<\/li>\n<li>For all returns we ask that you package the item securely and include a brief cover note stating: Your User ID, The item you would like to return, the reason for the return and whether you would like a refund or a replacement. We will process your refund \/ replacement as soon as your item is received.<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1339310311 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-builder.php","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.polishingjewellery.co.uk\/wp-json\/wp\/v2\/pages\/5685"}],"collection":[{"href":"https:\/\/www.polishingjewellery.co.uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.polishingjewellery.co.uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.polishingjewellery.co.uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.polishingjewellery.co.uk\/wp-json\/wp\/v2\/comments?post=5685"}],"version-history":[{"count":0,"href":"https:\/\/www.polishingjewellery.co.uk\/wp-json\/wp\/v2\/pages\/5685\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.polishingjewellery.co.uk\/wp-json\/wp\/v2\/media?parent=5685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}